Notes from
the team
Practical writing on hospital operations, GST billing, patient engagement and keeping data safe, grounded in how OlivHealth actually works.
ABDM for clinics & hospitals: the complete 2026 guide
What ABDM means for a clinic or hospital in India: how ABHA, HFR and health records fit together, what “ABDM-enabled” really means, and how to get there.
Read the postHow to choose hospital & clinic management software in India (2026 buyer’s guide)
A vendor-neutral guide to choosing hospital or clinic management software in India: the questions that matter, the red flags, price, and a demo checklist.
10 min readBest free clinic management software in India: an honest look (2026)
An honest look at free clinic management software in India: what “free” really means (open-source, freemium, trials), the trade-offs, and when it costs more.
8 min readHow records sharing works under ABDM (care contexts), explained
How records sharing works under ABDM, in plain English: care contexts, consent and encrypted delivery — what your clinic does versus what the software handles.
8 min readChoosing software for your dental clinic: what to look for
Choosing dental clinic software in India: why generic tools fall short on multi-sitting treatments, treatment-plan advances and chair-side history.
7 min readNABH entry-level certification: a practical checklist for small clinics (2026)
NABH entry-level certification for small clinics in India, in plain English: what it is, why it’s worth it, what you’re assessed on, and a readiness checklist.
9 min readHow to register your clinic on ABDM (HFR): a step-by-step guide
How to register your clinic on ABDM’s Health Facility Registry (HFR): the documents, the steps, how long it takes, and what your facility ID unlocks. It’s free.
8 min readWhat is ABHA (the health ID) and why your patients are asking for it
What ABHA is: India’s 14-digit health account, how a patient gets one, what it means for your clinic, and why more patients are asking to link it.
6 min readWhat “ABDM-ready” actually means for your HMS: a 2026 checklist
What “ABDM-ready” really means for hospital software: facility ID, ABHA linking, FHIR records, consent and encryption — and which parts a partner can handle.
7 min readHow to reduce patient no-shows in your clinic
No-shows are quiet revenue leaks. A practical playbook to cut them — timely reminders, advances and waitlists — plus a free calculator to size the problem.
5 min readDPDP Act for hospitals: a practical compliance checklist
India’s DPDP Act, 2023 changes how hospitals must handle patient data. A plain-English compliance checklist to point your clinic in the right direction.
6 min readGST on healthcare services in India: what is exempt and what is not
Which clinic services are GST-exempt, when you raise a Bill of Supply vs a Tax Invoice, and how to keep OPD billing clean. Plus a free GST calculator.
5 min readWhatsApp, SMS and IVR: reaching patients where they already are
A missed appointment is lost revenue. How OlivHealth reaches patients on WhatsApp, SMS and IVR — the channels they check — and turns missed calls into leads.
5 min readHow we keep patient data safe
How OlivHealth keeps patient data safe: one hospital can never see another’s data, staff see only what their role allows, and every change is accountable.
6 min readGST on OPD billing: Bill of Supply vs Tax Invoice
Core clinical OPD is GST-exempt, but pharmacy and diagnostics aren’t. How a Bill of Supply and a Tax Invoice differ, and how OlivHealth picks the right one.
5 min readWhy the OPD queue is the heart of a hospital OS
The front desk is where the day starts and where chaos usually lives. We built OlivHealth around a live, multi-counter queue for a reason.
4 min readBuild your own clinical forms, without waiting on us
Every hospital charts differently. OlivHealth gives you a visual clinical-form builder and carries records forward, so doctors don’t re-type last visit.
6 min readThe patient wallet: advances and refunds without spreadsheet chaos
Advance payments are where money quietly goes missing. A proper wallet ledger, credits, debits and refunds, keeps every rupee accounted for.
5 min readWhy token, bill and receipt numbers should never be global
A shared number sequence across hospitals is a silent compliance and reconciliation bug. Here is why OlivHealth numbers everything per hospital.
4 min readMulti-tenant by design: keeping every hospital’s data separate
The worst bug a hospital platform can have is one clinic seeing another’s patients. We made that structurally hard, not a matter of per-query discipline.
5 min readRefunds, voids and reissues: an auditable money trail
Money that can be edited quietly is money that can be lost. OlivHealth treats corrections as first-class, logged events, not silent overwrites.
5 min readThe right staff, the right screen, at the right time
Access control isn’t only about who, it’s also about when. OlivHealth combines granular roles with operating-hour access windows for staff.
4 min readRolling out a hospital OS: our onboarding playbook
Switching systems is where good software goes to die. Our answer is a staged rollout, map and migrate, pilot on one department, then scale with support.
5 min read